1. Introduction
Welcome to ACP BILL. This Privacy Policy explains how information is collected and handled when you visit acpbill.in or use ACP BILL services.
By creating an account or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
Depending on how you use ACP BILL, we may collect the following information:
Account Information
- Name of the account owner or authorised user
- Email address
- Mobile number
- Username
- Password in securely hashed form
Business Information
- Business or company name
- Business address
- Domain information
- GSTIN and GST-related information
- PAN or other business information provided by you
Service Information
Information entered by you while using ACP BILL, including customers, products, invoices, billing information, reports and other business records, may be processed to provide the services you request.
3. Mobile Number and OTP Verification
During registration or account-related verification, we may use your registered mobile number to send one-time passwords (OTPs).
OTPs are used to verify ownership of the registered mobile number and help protect your account from unauthorised registration or access.
OTP messages may be delivered through a third-party SMS service provider.
4. How We Use Your Information
We may use collected information for purposes including:
- Creating and managing your ACP BILL account
- Providing billing and SaaS services
- Verifying your mobile number and account
- Processing subscription registrations
- Processing payments and payment verification
- Providing customer support
- Sending important service-related communications
- Maintaining security and preventing misuse
- Improving and maintaining our services
- Complying with applicable legal obligations
5. Payment Information
Subscription payments may be processed through third-party payment service providers such as Razorpay.
ACP BILL does not require you to provide your complete card, banking or other payment credentials directly to ACP BILL where payment processing is handled by the payment provider.
Payment providers may process payment information according to their own privacy policies and terms.
6. Cookies and Sessions
ACP BILL may use cookies, browser storage and server sessions where necessary to maintain login sessions, registration flows, security controls and website functionality.
These technologies may help us remember temporary information required to provide the requested service.
7. Data Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure or destruction.
Passwords are intended to be stored using secure password hashing mechanisms. Access to administrative systems is restricted to authorised users.
8. Sharing of Information
We do not sell your personal information as a commercial product.
Information may be shared with service providers where reasonably necessary to operate ACP BILL, including providers used for:
- Payment processing
- SMS and OTP delivery
- Hosting and infrastructure
- Technical and security services
Information may also be disclosed where required by applicable law, regulation, legal process or a valid governmental request.
9. Business Data
ACP BILL is a business management and billing platform. Customers may enter business information into their account, including customer, supplier, product, invoice and transaction records.
You are responsible for ensuring that you have the necessary rights and permissions to enter and process such information through ACP BILL.
You should not enter information into ACP BILL that you are not authorised to collect or process.
10. Data Retention
We may retain account and business information for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements and comply with applicable legal requirements.
When information is no longer reasonably required, it may be deleted, anonymised or securely disposed of, subject to applicable legal and operational requirements.
11. Your Responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.
If you believe that your account has been accessed without authorisation, you should contact ACP BILL as soon as reasonably possible.
12. Third-Party Services
ACP BILL may integrate with or rely upon third-party services to provide certain functionality.
Such third parties may have their own terms and privacy policies. We recommend reviewing the relevant third-party policies when using those services.
13. Children's Privacy
ACP BILL is intended for businesses and users who are legally capable of entering into applicable agreements. Our services are not intended to knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
15. Contact Us
If you have questions, concerns or requests relating to this Privacy Policy or the handling of your information, please contact us.